Privacy Policy

Updated: 24 April 2024

The type of information we hold:

Your name, email address, address and telephone number.

How we get the personal information and why we have it:

The personal information we process is provided to us directly by you.
We use this information that you have given us to process the order you have placed, to keep you updated on your order process and to arrange shipment to your requested address.
Response to any feedback you send us, if you have asked us to respond.
Send email alerts to users who have requested them.

Where your data is stored:

Your information is securely stored.

Our company is hosted on the wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.

Payments are processed using PayPal.com or squareup.com , for further details on their privacy policy please refer to their website.

Keeping your data secure:

Sending your information over the internet is generally not completely secure and we cannot guarantee the security of your data while it is in transit. Any data you send is at your own risk.

Willow and Walnut will wipe any data stored after a reasonable length of time.

Disclosing your information:

We may pass on your personal information if we have a legal obligation to do so.

We will not share your information with any other organisation for marketing, market research or commercial purposes.

Links to other website:

This website contains links to other websites.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

If you have signed up for email alerts, you can unsubscribe by emailing us at hello@willowandwalnut.co.uk and request to unsubscribe.

If you have any concerns about our use of your personal information, please contact us at hello@willowandwalnut.co.uk or 07724 216660.